James is the Director of Emergency Services, and oversees all of shelters throughout the agency, as well as our Outreach Team in South Orange County. Over the past 12 years, James has transitioned from Delivery Driver, to Program Manager of the Armory Emergency Shelter, to Director of Adult Emergency Services, to his current role as Director of all Emergency Services Programs. James has also been on the Board of Directors since 2015. He received a in BS Business Music From Western Michigan University.